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Terms of Service

This English version is a reference translation. In case of any discrepancy, the Japanese version prevails.

These Terms of Service (the "Terms") set out the conditions for using the web application "LISMOA" (the "Service") provided by illustrious Inc. (the "Company"). Registered users ("Users") must agree to these Terms before using the Service.

Article 1 (Application)

These Terms apply to all relationships between Users and the Company regarding use of the Service.

Article 2 (Registration)

1. Registration is completed when an applicant applies using a method designated by the Company (Google authentication, or email address and password) and the Company approves the application.

2. The Company may decline an application if it determines that any of the following applies, and is under no obligation to disclose its reasons.

  1. (1) The application contains false information.
  2. (2) The applicant has previously breached these Terms.
  3. (3) The Company otherwise deems the application inappropriate.

Article 3 (Management of Credentials and Permitted Users of an Account)

1. Users shall manage, at their own responsibility, the email address and password or Google account information required to sign in (the "Credentials").

2. Users must not disclose their Credentials to any third party, or transfer, lend, license, sell, pledge as collateral, or change the holder of their Credentials.

3. Any sign-in made with a User's Credentials is deemed to be use by that User.

4. Users bear any damages arising from the use of their Credentials, and the Company assumes no liability regardless of the reason (except in cases of the Company's intent or gross negligence).

5. A single account (usage contract) for the Service is premised on use by a single individual or a single corporation. Without the Company's consent, Users must not allow any other individual or corporation to use their account, or use their account jointly with any such individual or corporation. Multiple individuals or corporations may not share a single account by, for example, splitting the fees among themselves.

6. The preceding paragraph does not prevent, where a User is a corporation, another organization, or a sole proprietor, the officers, employees, and other persons engaged in the User's business from being registered to the account by a method prescribed by the Company (such as the member invitation feature) and using the Service with their own Credentials. Even in that case, the Credentials required to sign in may not be shared among multiple persons, and each such person shall use their own individual Credentials.

Article 4 (Fees, Payment, Free Trial, Auto-Renewal)

1. Users shall pay the fees displayed on the Company's website or the Service in advance, by a method designated by the Company (credit card payment via Stripe: monthly or annual billing).

2. Full functionality is available for 14 days after account creation; from day 15, certain features are restricted. Restrictions can be lifted by adding a paid plan.

3. Paid plans renew automatically each billing period. Users may stop future auto-renewals by cancelling the paid plan through the Company's prescribed method before renewal. No refunds are given for cancellation mid-period.

4. If a User is late in paying fees, the Company may suspend provision of the paid service, and the User shall pay default interest at 14.6% per annum (or the statutory maximum, whichever is lower).

5. Fees already paid are, in principle, non-refundable. Where duplicate billing or a similar error occurs for reasons attributable to the Company, the amount may, in accordance with Stripe's specifications, be issued as a credit toward future fees rather than as a cash refund.

6. Cancelling an annual plan mid-term does not entitle the User to a refund of fees for the remaining period.

Article 5 (Plan Changes)

1. Users may change their plan by the Company's prescribed method.

2. Plan changes take effect immediately, and any difference at the time of change is settled on a prorated basis through additional billing or credit, in accordance with Stripe's specifications.

3. Fees after a plan change are calculated based on the new plan from the next billing cycle onward.

Article 6 (Changes to Fees, Service Content, and Terms of Use)

1. The Company may, as necessary, change the fees, content, features, and conditions of use of the Service (including but not limited to usage limits and refresh frequency).

2. When the Company changes the fees, content, features, or conditions of use of the Service, it will notify Users of the new content and effective date at least 30 days before the effective date, via the Service or another method the Company deems appropriate.

3. Changes apply to usage on or after the effective date, and fees already paid are not refunded.

4. Where there are unavoidable reasons, such as responding to changes or failures in external services or complying with laws, the Company may make changes immediately to the extent necessary (in which case it will give prompt notice).

Article 7 (Ownership of Rights)

1. All intellectual property rights in the content on the Service belong to the Company or to those who license it to the Company.

2. The Company grants Users a non-exclusive right to use the Service to the extent necessary for its use; this does not include the right to sublicense and does not constitute a transfer of intellectual property rights.

3. Use of the Company's trademarks and the like is not permitted except as expressly stated in these Terms.

Article 8 (Handling of Usage Information)

1. The Company handles registration information, Amazon-linked data such as sales, advertising, and inventory, access logs, records of operations on the Service's screens ("Operation Records"), cookies, and the like (collectively, "User Information") appropriately in accordance with its separately defined Privacy Policy.

2. The Company may process and anonymize User Information into a form that cannot identify an individual and provide it within the Service as reference statistics for other Users (e.g., comparison against overall averages). Specific Users cannot be identified from such statistics.

3. To the extent necessary for providing the Service, the Company entrusts operations such as the provision and operation of cloud infrastructure and hosting, sign-in authentication, payment processing, and access analysis and analysis of Operation Records to external service providers. The Company also entrusts the delivery and measurement of its advertisements and marketing and customer relationship management to external service providers. These providers include businesses located in the United States. For details, please see the Privacy Policy.

Article 9 (Prohibited Acts)

Users must not engage in any of the following when using the Service.

  1. (1) Acts that violate laws or public order and morals, or relate to criminal activity.
  2. (2) Acts that infringe the intellectual property, privacy, or other rights of the Company, other Users, or third parties.
  3. (3) Placing excessive load on the Company's servers or network, gaining unauthorized access, or circumventing security measures.
  4. (4) Reverse engineering, decompiling, disassembling, or other analysis.
  5. (5) Acts that interfere with operation of the Service (including exploiting bugs, sending spam, or excessive requests).
  6. (6) Registering or providing false or inaccurate information, impersonating others, letting third parties use an account except as permitted by these Terms, or jointly using a single account across different individuals or corporations (including sharing a single contract by splitting the fees).
  7. (7) Transferring or lending usage rights to third parties without the Company's permission.
  8. (8) Acts that violate Amazon's policies or the Company's stated purposes of use.
  9. (9) Use by, or provision to, organized crime groups or other antisocial forces.
  10. (10) Any other act the Company deems inappropriate.

Article 10 (Suspension of the Service)

1. The Company may suspend or interrupt all or part of the Service without prior notice if it determines that any of the following applies.

  1. (1) Maintenance, inspection, or updates of the system.
  2. (2) Provision becomes difficult due to force majeure such as natural disaster, power outage, or accident.
  3. (3) Computers or communication lines stop due to an accident.
  4. (4) Provision becomes difficult due to failures or specification changes of external services (Amazon API, Stripe, etc.).
  5. (5) The Company otherwise determines that provision is difficult.

2. The Company assumes no liability, regardless of the reason, for any damage to Users arising from such suspension or interruption.

Article 11 (Suspension of Use / Cancellation of Registration)

1. The Company may, without prior notice, suspend all or part of a User's use of the Service or cancel their registration if any of the following applies.

  1. (1) The User breaches any provision of these Terms.
  2. (2) A registered item is found to be false.
  3. (3) The Company otherwise deems the User unsuitable.

2. The Company assumes no liability for any damage to Users arising from such measures and does not refund amounts already paid. The Company may refuse re-registration.

Article 12 (Disclaimer of Warranties)

1. The Service is provided to support Users' operations and does not guarantee sales, profit, or any other results.

2. Data displayed in the Service is based on APIs provided by Amazon or on User input; the Company does not guarantee its accuracy, timeliness, or completeness.

3. The Company does not guarantee the uptime or availability of the Service. However, an individual SLA may be defined under separate agreements, such as enterprise plans.

4. The Company does not guarantee that the Service operates on all devices and environments, nor that it will resolve issues caused by OS or other changes.

5. The Company assumes no liability for damage arising from the suspension, specification changes, or failures of external services (Amazon API, Stripe, etc.).

Article 13 (Disclaimer and Limitation of Liability)

1. The Company assumes no liability for any damage to a User or third party arising from use of, or inability to use, the Service (except in cases of the Company's intent or gross negligence).

2. Even in the case of the proviso to the preceding paragraph, the Company's liability is capped at the cumulative amount of Service fees actually paid by the User to the Company over the 12 months preceding the occurrence of the damage.

3. Even if the Service has a defect, the Company is not liable for indirect damages, special damages, loss of opportunity, lost profits, or damages related to the loss or corruption of data.

Article 14 (Term, Cancellation of Paid Plans, Account Deletion (Withdrawal))

1. Users may, at any time and by the Company's prescribed method, cancel their paid plan or delete their account (withdraw). No refund is given for cancellation mid-period.

2. Even after a User deletes their account, the Company may, in accordance with the Privacy Policy, retain User Information for the period necessary for providing the Service, preventing unauthorized or improper acts, complying with laws, and similar purposes. Users may request deletion of User Information by the method set out in the Privacy Policy.

Article 15 (Changes to These Terms)

1. The Company may change these Terms when it deems necessary.

2. When changing these Terms, the Company will notify Users of the new content and effective date by the effective date (at least 30 days before the effective date for material changes), via posting on the Service or another method it deems appropriate. If a User uses the Service on or after the effective date, or does not cancel their paid plan or delete their account within the period defined by the Company, they are deemed to have agreed to the change.

Article 16 (Notices and Communications)

1. Notices and communications between Users and the Company shall be made by the method the Company prescribes.

2. The Company sends notices necessary for providing, maintaining, and improving the Service to the User's registered email address or by another method the Company deems appropriate. These notices include communications concerning accounts, billing, and security; announcements about the Service, such as price revisions, changes to these Terms, and maintenance; and announcements about new features, improvements, and specification changes of the Service ("Product Updates"). Such notices form part of the provision of the Service, and Users consent to receiving them. However, Users may opt out of Product Updates by the method prescribed by the Company (e.g., notification settings in the dashboard).

3. Marketing communications (such as campaigns, seminars, and content introductions) are sent only with the User's prior consent, and Users may opt out at any time.

Article 17 (Prohibition of Assignment of Rights and Obligations)

Users may not, without the Company's prior written consent, assign to a third party or pledge as collateral their contractual position or any rights or obligations under these Terms.

Article 18 (Governing Law and Jurisdiction)

These Terms are governed by and construed under the laws of Japan. In the event of a dispute regarding the Service, the court having jurisdiction over the location of the Company's head office shall have exclusive jurisdiction as the court of first instance.

Supplementary Provisions

  1. Effective date: August 1, 2024
  2. Last revised: October 7, 2026 (effective November 6, 2026)